I was reviewing the feedback that Critical Sourcing has been leaving for several of our suppliers at JobsiteBuying.com and was pleasantly surprised at the level of communication. By just jotting down a sentence or two about many of the quotes received we were able to let the Suppliers know what is important when evaluating bids and what needs to happen to earn more business.

Assuming the trouble was taken to call the many suppliers on a bid by bid basis there would almost certainly be no record of the conversations. As human beings we hear and retain different bits of information that becomes skewed in our memories as time goes by. By putting down in type what is happening we are letting the suppliers review what is working and where they fall short.

The feedback tool is something I may want to push to our users as a great tool they could be overlooking.